Common Issues & Solutions
A slow computer can be caused by insufficient storage, too many background applications, or outdated software. Try clearing storage space, closing unnecessary programs, and updating your operating system.
If your laptop is frozen, try holding down the power button to force a shutdown. After restarting, check for updates and ensure your system is not overloaded with applications.
If your laptop is frozen, try holding down the power button to force a shutdown. After restarting, check for updates and ensure your system is not overloaded with applications.
Overheating can occur due to blocked air vents, excessive dust, or running too many demanding applications. Clean the vents with a dry cloth and ensure proper ventilation.
Check if the power cable is properly connected and the outlet is working. If the issue persists, try removing the battery (if applicable) and holding the power button for 30 seconds to reset the device.
Blue screen errors are often caused by hardware or driver issues. Restart your computer, update your drivers, and run a system scan to identify potential problems.
Slow internet can be due to network congestion, outdated router firmware, or distance from the router. Restart your router, check for firmware updates, and move closer to the router if possible.
Check the Recycle Bin or Trash folder first. If the files are not there, use data recovery software to scan your storage device for recoverable files.
Tips & Tricks
To extend your laptop’s battery life, reduce screen brightness, close unused applications, and enable power-saving mode. Additionally, avoid keeping your laptop plugged in all the time.
Use a dry, microfiber cloth to wipe your keyboard gently. For deeper cleaning, use compressed air to remove dust and debris. Avoid using liquid cleaners, as they can damage the keys.
To speed up your computer, uninstall unused programs, disable startup applications, and regularly clear temporary files. Upgrading your RAM or switching to an SSD can also significantly improve performance.
Install reputable antivirus software, avoid clicking on suspicious links, and keep your operating system and applications up to date. Regularly scan your device for malware.
Use cloud storage services or an external hard drive to back up your data. Set up automatic backups to ensure your files are always protected.
Place your router in a central location, away from obstructions and electronic devices that may cause interference. Consider upgrading to a dual-band router for better performance.
Create folders with clear, descriptive names and organize files by category or project. Use cloud storage for easy access and regularly delete unnecessary files to free up space.
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Repairs and Services
Yes. Our certified technicians provide on-site repair and support for both individual and corporate clients. We also offer collection and delivery options for devices requiring workshop-level service.
Standard repairs are typically completed within 24–48 hours. More complex services such as motherboard or server repairs may take slightly longer depending on part availability.
Absolutely. We always prioritize original or OEM-grade parts to ensure reliability, performance, and warranty compliance for your device.
Yes. Every repair starts with a full diagnostic and you’ll receive a detailed quote before any work is carried out — no hidden costs or surprises.
If a device is beyond repair, we’ll explain the reason, offer data recovery options, and advise on replacement solutions at no extra diagnostic charge.
Corporate & IT Support
Yes. We offer full corporate IT support, including server maintenance, network monitoring, performance optimization, and long-term service agreements.
Definitely. We design, install, and maintain secure wired and wireless network infrastructures, including routers, switches, and firewall systems for small to large offices.
Yes. Our Service Level Agreements (SLAs) ensure guaranteed response times, scheduled maintenance, and 24/7 monitoring tailored to your business needs.
Of course. We offer professional data backup, migration, and recovery services — whether it’s a single laptop or an enterprise server.
Yes. Many software, system, and performance issues can be resolved remotely through secure connections, saving you time and minimizing downtime.
