These Terms & Conditions govern your use of our website and all purchases made from Cure IT ESSEX LTD. By accessing this website or placing an order, you agree to be bound by these terms. Please read them carefully as they affect your legal rights under UK law.
1. Company Information
Cure IT ESSEX LTD is a registered company in England and Wales. Our services include IT repair, hardware maintenance, performance optimization, and corporate support. All communications and agreements are subject to English law and the exclusive jurisdiction of the courts of England and Wales.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not misuse the website by knowingly introducing viruses, attempting unauthorized access, or engaging in any activity that could harm the company or other users.
3. Products and Services
All descriptions, images, and pricing of products or services are accurate to the best of our knowledge. However, minor variations may occur. We reserve the right to update or withdraw items or services at any time without notice.
4. Pricing & Payment
All prices are displayed in GBP (£) and include VAT where applicable. Payment must be received in full before products or services are delivered. We accept major debit/credit cards and other secure payment methods as indicated during checkout.
5. Delivery
Deliveries are subject to our Delivery & Return Policy. We will deliver within 30 days unless otherwise agreed, in compliance with the Consumer Contracts Regulations 2013. Risk passes to you upon physical receipt of the goods.
6. Returns & Refunds
Our return policy complies with the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. You have a statutory 14-day cooling-off period for online purchases. For faulty goods, you may request a repair, replacement, or refund as per UK consumer law.
7. Warranties
Products and services are provided with the warranty stated at the time of purchase. Manufacturer warranties apply where relevant. Our warranties are in addition to your statutory rights, not a replacement for them.
8. Liability
Cure IT ESSEX LTD shall not be liable for indirect, incidental, or consequential damages, loss of profits, or data arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service in question, except where prohibited by law.
9. Data Protection & Privacy
We process personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your information will only be used to provide our services, communicate with you, and comply with legal obligations. For more details, please review our Privacy Policy.
10. Intellectual Property
All content, logos, text, and images on this website are the property of Cure IT ESSEX LTD or its licensors. You may not reproduce, distribute, or use any material from this site without our prior written permission.
11. Service Appointments & Repairs
All repair bookings and service appointments are subject to availability. Estimates are provided in good faith based on the information you supply. In cases where additional faults are identified, we will notify you and request approval before proceeding with further work.
12. Limitation of Responsibility
While every effort is made to protect customer data, Cure IT ESSEX LTD cannot be held responsible for data loss during repair or maintenance unless specific backup arrangements were agreed prior to service. Customers are advised to back up their data before submitting devices.
13. Force Majeure
We are not liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, transport issues, or government restrictions.
14. Changes to Terms
We may revise these Terms & Conditions periodically to reflect changes in our operations or applicable laws. Updated terms will be posted on this page and apply immediately upon publication.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.
16. Contact Information
For questions, feedback, or complaints regarding these Terms & Conditions, please contact us at: Cure IT ESSEX LTD
Email: info@cureit.co.uk
Address: Unit 27, 1st Floor, Stort Mill Ind. Est. Riverway, Harlow-Essex CM20 2SN
